A New Approach to Bus Travel OurBus
The business model that has been adopted by OurBus is a radical one in the sphere of intercity bus transportation. OurBus does not own buses like most other bus companies but it is an aggregator that helps passengers find independent bus companies. With such a model in place, OurBus is in a position to give the population many routes and schedules to select from.
Being in the modern world where people are not willing to spend much money on traveling and are looking for comfortable and cheap means of transportation, OurBus has become a lifesaver in the intercity transportation market. OurBus was established with the goal of changing the perception of the society in as much as transportation is concerned and it has not taken long for the company to be embraced by people in the United States of America. In this article, the author narrates the story of OurBus and describes the details of the service and possible impact on the market.
OurBus was founded in 2016 by Narinder Singh and Axel Hellman, two businessmen who wanted to disrupt the traditional bus transport service. They then came to understand that the existing services were not helpful, and they then decided to create a platform that would enhance the convenience of the services while also providing a better experience through technology.
Key Features and Services
Real-Time Tracking
The OurBus app has features such as tracking the bus and the arrival time hence eliminating the guess work when using a bus.
OurBus has a feature of tracking the bus through the mobile application which helps the passenger to know the actual location of the bus and the time it is expected to arrive. This feature helps to decrease the level of uncertainty and to improve the conditions of traveling as people can now better predict their time of arrival and departure. This way, the OurBus application provides clear and accurate information to the passengers, thus offering live tracking. This innovation is in line with the company’s strategy of using technology for customer satisfaction as is the case with OurBus.
User-Friendly Booking Platform
OurBus’s online booking system is very friendly, thus enabling the users to book a bus without much struggle. The clients can purchase their tickets online or using the application, selecting the desired routes and dates.
Alter your mind and cancel or rebook your bus tickets up to 30 minutes prior to the time of the bus’s departure.
OurBus is very convenient to use, as you can book a ride through the website and the company’s application. This way, the client can easily search for routes, determine the fare, and choose the desired time schedules. The booking procedure is also made as smooth as possible, so passengers can easily purchase their tickets online. As it is seen in the case of OurBus, the process of planning for a trip has never been easier.
Comfort and Convenience
OurBus guarantees that all the buses of the partners correspond to the high level of comfort. Services like Wi-Fi, power outlets, reclining seats and clean washrooms are provided and are some of the basic services offered to make the journey more comfortable. Be water and social media wise while on the journey. This is made possible with the ergonomically located charging ports that ensures you do not run out of power during the trip.
OurBus improves passengers’ comfort by offering free Wi-Fi and power outlets in all the available buses. This enables those traveling to be in touch with their devices, work, or simply to be entertained during the trip. With these provisions, OurBus guarantees that the journey is productive and comfortable, and thus long journeys are made more bearable for all passengers.
Customer Support
OurBus is also characterized by quick and efficient customer service. Be it through the live chat, email or phone, help is just a click or a call away to attend to any concern or question. Rider Support team (which is the best in the industry) is always available for you, just text or call them.
OurBus provides timely customer support through live chat, email, and phone to ensure that the customers have the best experience. This responsive service makes it possible that any queries or issues are solved in the shortest time possible. Focusing on the customer, OurBus guarantees safe and comfortable travel, which proves that the company is ready to fulfill the passengers’ needs at every stage of their trip.
Why OurBus is Your Best Choice for Affordable and Enjoyable Travel
OurBus has transformed the intercity bus travel by integrating technology, feedback from the customer and partnerships. It has revolutionized the perception of bus travel, providing safe, comfortable, convenient and cheap means of transport than other forms of transport. With the growth of OurBus and its future development, it will keep being one of the key market players, improving people’s experience of traveling.
Are you ready for the pleasant ride without having to worry about anything? They hope that OurBus will be your choice for the next trip! Check OurBus website or download the mobile application to get the route, book a seat and have a free Wi-Fi and power outlets on board. It’s time to plan your trip with OurBus and travel like a pro!
